Privacy Policy

Last updated: January 24, 2026
OfficeBase (“OfficeBase,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, store, and share information when you visit or use officebase.ai and related services (the “Services”). By using OfficeBase, you agree to the practices described in this Privacy Policy.

We collect information in the following ways:
‍
‍a. Information You Provide Directly
‍You may provide information when you:
   • Request a demo or contact us
   • Create an account
   • Communicate with our team
   • Use our Services
This information may include:
   • Name
   • Business name
   • Email address
   • Phone number
   • Job title
   • Account credentials
   • Billing or payment information (processed by third-party providers)
‍
b. Information Collected Automatically
‍When you visit our website or use the Services, we may automatically collect:
   • IP address
   • Browser type and device information
   • Pages visited and usage activity
   • Referring URLs
   • Cookies and similar tracking technologies
This data helps us improve performance, security, and user experience.
‍
c. Call and Communication Data
‍As part of providing automated call handling and client communication services, OfficeBase may process:
   • Call metadata (time, duration, caller ID)
   • Call recordings or transcripts (where enabled)
   • Messages or booking details generated during interactions
Call data is processed only to deliver the Services and improve system performance.

We use collected information to:
   • Provide, operate, and improve the Services
   • Respond to inquiries and support requests
   • Deliver demos, onboarding, and account communications
   • Process payments and manage subscriptions
   • Analyze usage trends and system performance
   • Maintain security and prevent abuse
   • Comply with legal obligations
We do not sell personal data.

We may share information only in the following circumstances:
‍
‍a. Service Providers
‍We work with trusted third-party vendors to support our operations, such as:
   • Hosting and infrastructure providers
   • Payment processors
   • Analytics and monitoring tools
   • Communication and AI service providers
These partners are contractually required to protect data and use it only to provide services on our behalf.
‍
b. Legal Requirements
‍We may disclose information if required to:
   • Comply with applicable laws or regulations
   • Respond to lawful requests from authorities
   • Protect the rights, safety, or security of OfficeBase, users, or the public
‍
c. Business Transfers
‍If OfficeBase is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

OfficeBase uses cookies and similar technologies to:
   • Enable core website functionality
   • Analyze traffic and usage
   • Improve performance and reliability
You can control cookies through your browser settings. Disabling cookies may affect site functionality.

We retain information only as long as necessary to:
   • Provide the Services
   • Meet legal, accounting, or compliance requirements
   • Resolve disputes and enforce agreements
Call data and recordings are retained based on account settings and contractual terms.

We implement reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, loss, misuse, or alteration. However, no system can be guaranteed 100% secure. You use the Services at your own risk.

Depending on your location, you may have rights to:
   • Access personal information
   • Request correction or deletion
   • Object to or restrict processing
   • Withdraw consent where applicable
To exercise these rights, contact us at support@officebase.ai.

The OfficeBase website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

OfficeBase is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.Continued use of the Services after changes constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or our data practices, contact us at:

OfficeBase
Email: support@officebase.ai
Website: https://officebase.ai